AC Art

AC ART Rugs ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products and services, including rug sales, rug cleaning, and rug repair services within the United States.

1. Information We Collect

1.1 Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely by third-party providers; we do not store full card numbers)

1.2 Non-Personal Information

• Device information
• Browser type
• IP address
• Cookies and usage data
• Pages visited, time spent, click behavior

1.3 Service-Related Information

For cleaning and repair services, we may collect:

• Rug size, type, material
• Service history
• Photos shared by the customer (optional)

2. How We Use Your Information

• Process and deliver rug purchases
• Provide cleaning and repair services
• Send order confirmations and service updates
• Improve website performance and customer experience
• Provide customer support
• Send promotional offers (only if you opt-in)

3. Cookies

• Improve website functionality
• Remember your preferences
• Analyze traffic and performance

You may disable cookies through your browser settings.

4. Sharing of Information

We do not sell your personal data.

We may share limited information with:

• Payment processors (Stripe, PayPal, etc.)
• Shipping carriers (UPS, FedEx, USPS)
• Service providers who assist in cleaning and repair

All partners follow data-protection standards.

5. Data Retention

We retain your information only as long as necessary to fulfill your purchases, provide services, and comply with U.S. tax, legal, and audit requirements.

6. Data Security

• SSL encryption
• Secure servers
• Access-restricted systems

No online platform can guarantee 100% security, but we take all industry-standard measures.

7. Your Rights (U.S. Residents)

Depending on your state, you may have the right to:

• Request access to your data
• Request deletion of your data
• Opt out of marketing
• Update or correct your information

To request: support@acartrugs.com

8. Children’s Privacy

Our services are not intended for children under the age of 13.

9. Changes to This Policy

We may update this Privacy Policy. Updates will be reflected by the “Effective Date” above.

10. Contact Us

• support@acartrugs.com
• United States